Yapzy is a mobile app and sells only a digital service. There are no physical goods, no deliveries, no couriers and no shipping charges. We never ask for a postal address, and we have no use for one.
The only paid item is the ₹29 pack of 3 AI speaking reports. When your payment succeeds, the 3 reports are credited directly to your Yapzy account inside the app — normally within a few seconds, and automatically. There is nothing to download, no email to wait for and no activation code to enter.
You can see the credit on the AI Mode screen, which shows how many reports your account holds.
Occasionally a bank or UPI confirmation reaches us a little late. When that happens the reports are credited as soon as the confirmation lands, usually within a few minutes, and reopening the app is enough to see them.
If an hour has passed since a successful payment and your account still has not
been credited, email support.yapzy@gmail.com with
your Razorpay Payment ID (pay_XXXXXXXXXXXX). We will either credit the reports or
refund the ₹29, whichever you prefer — see the
Cancellation & Refund Policy.
Yapzy is available on Android in India, through Google Play. Payments are accepted in Indian Rupees only.
The app is free to download and free to use. It is delivered by Google Play, not by us, and is subject to Google's own terms and availability.